pg99's Responsible Gaming Policy
Gaming is a form of entertainment. At pg99, the health and financial safety of our players always come first.
Staying in control of your gaming is what matters
pg99 helps you understand yourself and recognize gambling-related problems early.
Every player at pg99 should game purely for fun. Gaming should not be seen as a way to make money, and you should always keep in mind that losses are possible. On this page you will find self-check tools to help you recognize when control is slipping, along with the tools we provide to support you.
pg99 firmly believes that gaming should be enjoyable for everyone. That is why we provide registered players with tools to manage their own gaming. These tools include deposit limits, time-out, and self-exclusion.
If you are experiencing any gambling-related problems, contact pg99's 24/7 Live Chat right away — we are ready to support you in Burmese.
Responsible Gaming Tools
pg99 provides these tools so you can manage your own gaming.
Deposit Limits
You can set daily, weekly, or monthly deposit limits. Because you cannot deposit beyond your set limit, you will have better control over your money.
Time-Out
You can pause your gaming from 24 hours up to 6 months. During the time-out period your account cannot be accessed, giving you a quiet break.
Self-Exclusion
If you want to stop gaming for the long term, you can choose self-exclusion. This option respects your decision to protect yourself.
Game History Review
You can check your game history and financial transactions in your account to understand your own gaming patterns.
24/7 Support
If you run into any gambling-related problems, reach out instantly in Burmese through pg99's Live Chat and get help from our team.
21+ Age Verification
Players under 21 are not permitted to play on pg99. Age verification is built into the process, keeping our community protected.
Ask yourself: do I have a problem with my gaming?
If you answer "Yes" to more of the questions below, please contact us.
- Do you keep playing even when you try to stop?
- Are you betting more to try to win back money you have lost?
- Is gambling affecting your family or work?
- Are you borrowing money to gamble?
- Are you losing sleep or feeling stressed because of gambling?
- Do you feel the urge to bet more and more to get the same excitement?
We are always here
If you are experiencing problems related to gambling, use the options below to reach pg99's support team.
Guide to Setting Deposit Limits
Keeping your gambling within a set budget is the key step in responsible gambling.
Set your spending amount before you play
Decide in advance how much you can afford to lose during your session — this should be an amount you are comfortable losing, not money that affects your family expenses or income.
Set limits from your account settings
In pg99's account settings, you can set daily, weekly, or monthly deposit limits. To increase a limit, you will need to wait one day; to lower a limit, it takes effect immediately.
Limit your playing time
Stop when your session is over — playing on can push you over your budget. Set a reminder on your phone to help you keep track of your playing time.
Stop immediately when you lose
On a bad day, you may feel like playing more to recover your losses, but that can lead to a harmful cycle. Stay firm — if you go over your pre-set budget, take a break.
Things to keep in mind
- Gambling is not a way to earn income
- Do not expect to win back what you have lost
- Avoid playing when you are tired or exhausted
- Never gamble with borrowed money
- Do not allow children or minors to play on pg99
Protecting Your Family and Children
pg99 does not allow anyone under 21 to play. Parents and household members should be aware of these protection measures.
Do not leave your devices (phone, tablet, computer) where children can access them. If browser history is not cleared, children may be able to visit gambling websites. Play only when children are not around, and log out of your account when you are done.
Using parental control software is a good way to manage children's internet access. Parents should be aware that pg99's website is intended for players aged 21+ only.
Parental Controls
Use parental controls on your phone and computer
Password Protection
Do not share your account password with children
Log Out
Make it a habit to log out after every session
Device Restrictions
Do not install gambling apps on devices used by children
Play with responsible gambling as your priority
If you want to set gambling limits and play safely, log in to pg99 and check your account settings. You can read more in the FAQ.
Responsible Gambling Questions at pg99
Answers to the most common questions from players.
Games you can play responsibly at pg99
After learning about responsible gambling principles, you can explore the game categories at pg99.